Service you can truly trust

At Louèn Diamonds, we stand for honesty, quality, and customer satisfaction. Discover our promises to you.

Genuine , better priced, and reliable

Real diamonds

Lab grown diamond, chemically identical to natural diamonds.

Trusted & secure

International certificate of authenticity (IGI) and officially hallmarked by Waarborg Holland.

Affordable

We truly eliminate middlemen, making lower prices possible.

Insured

Free, insured delivery to your door via FedEx. Carefully packaged and fully trackable.

This is how ordering works at Louèn

  • Step 1: Choose your jewelry

    The collection is clear and well organized, making it easier to choose the right piece.

  • Step 2: Secure payment

    Choose your payment method. This is processed via a secure connection.

  • Step 3: Delivery and updates

    You receive updates and tracking as soon as your package is on its way.

Returns without hassle

Sometimes you want to truly see and feel a piece first. That’s why we make returns easy.

  • You have a 30-day reflection period on non-personalized products.
  • A free return label is available via our customer service.
  • Refunds are processed after inspection of your return.

A warranty that gives you certainty

Louèn Diamonds offers a lifetime warranty on the diamond, because we are confident in its quality. Our jewelry itself comes with a 12-month warranty, and with normal use we will always do our best to help you. Feel free to contact us, and we will help you find a solution.

Authenticity and verification

Our lab grown diamonds are real diamonds. They come with an IGI certificate. Our jewelry is made of 14k gold and is hallmarked according to Dutch regulations. We work with suppliers affiliated with the Responsible Jewellery Council and ship your jewelry insured via our trusted partner FedEx.

Personal service

You shop online, but you are not on your own. We help with size advice, questions about quality, and everything related to your order. Customer satisfaction is our top priority. That is why we value reviews and keep returns and service fast, simple, and smooth. You can contact us via chat or through the contact form.

Ready to choose your jewelry?

Honest luxury at a better price. Without doubts.

Explore the collection